Secure Mail Initiative from USCIS now implemented fully.

SMI secure

 

Secure Mail Initiative (SMI) has been fully implemented by U.S. Citizenship and Immigration Services (USCIS). To deliver certain immigration documents in a safe, secure and timely manner it uses U.S. Postal Service (USPS) Priority Mail with Delivery Confirmation.The SMI enables USCIS to confirm delivery of permanent resident cards and documents pertaining to travel and employment authorization. It’s made possible by a partnership between USCIS and the USPS.

USCIS customers can easily stay up-to-date on the delivery status of their documents and USCIS can confirm that these essential documents were delivered to the proper address with USPS tracking information.

Following are some SMI benefits for USCIS customers:

  • With USPS tracking information the ability to track the status of their documents.
  • On average, documents sent through USPS Priority Mail should arrive two to four business days sooner than with first-class mail, hence quicker delivery.

To request tracking information for their documents customers who receive notices of approval can contact USCIS’s Customer Service Center at 800-375-5283. USCIS customer service representatives will provide customers with their USPS tracking number and current USPS delivery status.

After getting their approval notice before calling for information regarding their cases customers should wait at least two weeks. Customers must also provide information from the receipt notice they received when they submitted their initial application when requesting tracking information. Customers can track the delivery status by visiting the Postal Service website at after receiving the tracking number from the USCIS Customer Service Center by entering the USPS tracking number into the Track & Confirm field.

Resulting from USCIS’s 2007 final fee schedule SMI was one of several enhancements. USCIS first piloted the initiative in July 2008, delivering all re-entry permits and refugee travel documents using USPS Priority Mail with Delivery Confirmation. USCIS has also used SMI processes since July 2009 for re-mailing all permanent residence cards, as well as employment authorization and travel documents returned by the USPS to USCIS as undeliverable.

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